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Installation Guide

Follow these steps to install your eSIM in under 2 minutes.

Before you start

  • Make sure your device supports eSIM
  • Connect to Wi-Fi for the installation process
  • Have your QR code ready (from email or order page)

iPhone (iOS)

1

Open Camera

Open the Camera app on your iPhone and point it at the QR code from your order confirmation.

2

Tap the notification

When your iPhone detects the eSIM QR code, a notification will appear. Tap "Cellular Plan Detected".

3

Add Cellular Plan

Tap "Continue" to add the eSIM plan. Your iPhone may ask you to confirm the plan details.

4

Label your plan

Choose a label for this plan (e.g., "Travel" or "Data"). This helps you identify it later.

5

Set as data line

When asked about default line, select the eSIM as your "Cellular Data" line. Keep your primary SIM for calls.

6

Enable Data Roaming

Go to Settings → Cellular → your eSIM plan → enable Data Roaming. This is required for the eSIM to work abroad.

Android

1

Open Settings

Go to Settings → Network & Internet → SIMs → Add eSIM (or Mobile Network → Add network).

2

Scan QR code

Select "Scan QR code" and point your camera at the QR code from your order confirmation.

3

Confirm the plan

Review the plan details and tap Download / Confirm to install the eSIM profile.

4

Activate the eSIM

Once downloaded, toggle the eSIM on. It may appear as "Downloaded SIM" in your SIM settings.

5

Set for mobile data

Go to Settings → Network & Internet → SIMs → select the eSIM → Use for mobile data.

6

Enable Data Roaming

In the eSIM settings, make sure Data Roaming is enabled. This is required for international use.

Manual Installation

If the QR code doesn't work, you can enter the activation code manually:

  1. 1.Go to Settings → Cellular → Add eSIM → Enter Details Manually
  2. 2.Enter the SM-DP+ Address from your order
  3. 3.Enter the Activation Code from your order
  4. 4.Follow the on-screen prompts to complete installation

Pro Tips

  • Install the eSIM before your trip — it won't activate until you connect in the destination country.
  • Keep your physical SIM active for calls and texts from your home number.
  • Make sure your device is connected to Wi-Fi during installation.
  • If the QR code doesn't scan, try entering the activation code manually.
  • Restart your device if the eSIM doesn't connect after landing.